Delivery Policy – Memberships

This Delivery Policy – Memberships explains how access to a Membership is provided and what applies while you are a Member. A Membership gives you ongoing access to Services and Digital Products on a recurring basis. The specific benefits, scope, content library, live-session schedule, community features and any third-party tools included are described on the Membership page and at checkout. If a Membership page conflicts with this Policy, the page prevails. Billing, cancellation and refunds are covered by the Refund Policy – Memberships.

Memberships are available to individuals aged 18 or older with legal capacity to contract, and to businesses that bind themselves through an authorised representative. Membership is personal to the account holder.

Membership access is granted as soon as your first payment is confirmed and continues while the Membership is active. Access to Digital Product Content included in a Membership continues while the Membership is active. Where content is described as "lifetime," "lifetime" refers to access to the Content, not to perpetual services. Mentorship, coaching, live sessions, community access, third-party software subscriptions and support are limited to the period stated at checkout, typically twelve (12) months, unless we state otherwise in writing.

Scheduled live sessions are confirmed by email with the date, time, timezone and joining link. Where you do not attend, we may, at our discretion, offer a make-up session.

Where a Membership includes third-party tools, software licences, platforms or benefits provided by others, their availability, quality and terms are governed by those providers. We do not control them and we are not responsible for their performance or for changes to their pricing. Where a third-party cost is passed through to you, we will say so before you join and will notify you in advance of any change.

You must comply with the Terms, including §11 (Acceptable Use). As a Member you must not:

We may suspend or terminate a Membership for breach of this Policy, without refund for the current period, in addition to any other rights under the Terms.

• share, transfer, resell or lend your account, login or Membership access, or allow anyone else to use them;
• copy, download, redistribute or commercially exploit Membership Content beyond your own use;
• use Membership Content to train a competing product, dataset or model;
• attempt to access Membership areas or Content you have not purchased.

We provide Membership for individual use. Excessive automated requests, scraping, reselling, credential sharing, or use that degrades the experience of other members or burdens our infrastructure may lead to rate limiting, suspension, or termination. We will normally give you notice and an opportunity to resolve the issue, except where the conduct is fraudulent or unlawful.

You may cancel at any time under the Refund Policy – Memberships §3. We may suspend or terminate your Membership where you breach the Terms or this Policy, where payment fails as described in the Refund Policy – Memberships §6, or where required by law. Where we terminate for your breach, no refund is due for the current period. Where we terminate for our own reasons other than your breach, we refund the unused portion pro-rata.

On termination, your licence to Membership Content ends and all access credentials will be deactivated. Clauses that by their nature should survive survive, including §§6, 7 and 10 and the Refund Policy – Memberships.

We may update this Policy. We will post the revised version with a new date and give at least thirty (30) days' notice by email of any material change. Where a change would reduce your rights, we will apply the more favourable of the two versions to your current period. Changes do not affect the current billing period already paid for.

support@impactsourcetechnologies.com.